Privacy Policy

1. Who We Are

This Privacy Policy applies to AMG Tours & Coach ("AMG Tours," "we," "our," or "us"), a tour and transportation company operating in Southern California.

This policy explains what personal information we collect, how we use it, and your rights — especially as a California resident protected by the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect information in the following ways:

Information you give us directly:

• Your name, email address, and phone number when you fill out our contact or booking form
• Your group size, travel dates, and tour preferences
• Any messages or questions you send to us

Information collected automatically when you visit our website:

• Your IP address (a number that identifies your internet connection — like your internet's return address)
• Browser type and device type (e.g., Chrome on an iPhone)
• Pages you visited and how long you spent on them
• How you found our website (e.g., Google search, a link)

We do not collect payment information directly. Any payments are handled by secure third-party processors.

3. How We Use Your Information

We only use your information for legitimate business purposes, including:

• Responding to your tour or charter bus inquiries and booking requests
• Sending booking confirmations and tour details
• Improving our website and services based on how visitors use the site
• Complying with legal requirements

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

4. How We Share Your Information

We may share limited information with trusted third parties only when necessary to operate our business:

• Partner transportation providers — if we arrange a charter bus or tour through a partner network, we may share your trip details (not payment info) with that provider to fulfill your booking
• Website and analytics tools — services like Google Analytics that help us understand how visitors use our site (this data is anonymized)
• Legal requirements — if required by law, court order, or to protect the safety of our customers or the public

5. Your California Privacy Rights (CCPA)

Because AMG Tours operates in California, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know — You can ask us what personal information we have collected about you
• Right to Delete — You can ask us to delete your personal information
• Right to Opt-Out — You can tell us not to sell your information (we don't sell it anyway, but the right still applies)
• Right to Non-Discrimination — We will never treat you differently or provide worse service because you exercised your privacy rights

To exercise any of these rights, contact us at info@amgtours.net or call (714) 476-9453. We will respond within 45 days.

6. Cookies

A cookie is a small file saved to your browser that helps websites remember you and track how you use the site.

Our website may use cookies for:

• Basic website functionality (keeping the site running properly)
• Analytics (understanding which pages are popular — data is anonymized)

You can turn off cookies in your browser settings at any time. This may affect how some parts of the website function.

7. Data Retention

We keep your information only as long as necessary:

• Booking and contact information is kept for up to 3 years for business records
• Website analytics data is retained for up to 26 months
• You may request deletion of your data at any time (see Section 5)

8. Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. If you have concerns, contact us directly.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: